by DK1 on October 28th, 2005, 9:09 pm
Hi Guys, Here is the update from OMP.....thanks, Donna Kelly OMP#11743
Dear Onemodelplace.com members,
Thank you for all your kind wishes and support. We wanted to re-assure
everyone that the staff is safe, and the OMP offices, datacenter, and
servers were not damaged at all by Hurricane Wilma, which has
devastated the Ft. Lauderdale area. Wilma hit the area harder than is
being reported on the news. There are widespread outages of essential
services, such as power, water and gas; these are almost non-existent
throughout all of Broward County (the greater Ft. Lauderdale area).
Estimates range from 3 to 4 million people who are without power and
water currently. Most regular phones do not work, and almost every
cell phone tower in the area was either damaged or has run out of its
battery backup, so communications are spotty at best and non-existent
at worst.
Our goal is to return services as quickly as possible. Estimates for
the return of power to the area and to the office are upwards of 6
weeks. Over the past few months, we had completed our server migration
and contingency plans (prior to Wilma), and were in the process of
executing these plans. We had already established working contracts to
host at the NAP of the Americas (a Tier 1 hosting facility in Miami, as
well as plans to establish a remote secondary operation in Atlanta as a
backup). We were in the advanced stages of setting up the appropriate
provisioning for power and space in this new facility when Wilma hit.
For those who are interested, we already had some of our existing
services running off what is known as a “backhaul” network from our new
location within the NAP, and those were live on the site (for example we
have 5 image servers for OMP and image server number 5 was live on that
separate network and had been running live for 10 days or so).
The plan was to phase our move to the NAP over the following few weeks,
and move all the servers (we have 15-20 servers which now serve OMP,
which consumes in excess of 100mbs of bandwidth sustained), and the NAP
is one of the few facilities in Florida that is capable of instantly
expanding as we need it due to their extraordinary capacity. However,
since there is no information from area officials regarding when power
may return to the region, we have negotiated emergency provisioning
with the NAP of the Americas facility and they have committed to have
their facility ready for us this weekend.
Unless stable power returns to the current facility (which would be the
best option), it is our intention to move the entire server
architecture to the new facility as soon as possible and re-establish
the OneModelPlace.com service as soon as we are physically able to move
and set up the servers and infrastructure (even if power does return it
is still our intention to accelerate the planned move, since the
provisioning for power and space will have been completed).
It is important to understand that doing this large a move all at once
is almost never smooth. A server infrastructure as large as
Onemodelplace.com is always hard to move. We have received a number of
inquires about why we don’t just move the servers, however the power
and bandwidth requirements alone for OMP are so substantial that it
makes a simple move of the servers not viable to most facilities, which
is why we chose the NAP of the Americas. So OMP may be a little rough
for a few days as we tune the servers and routers to the new network.
We appreciate everyone’s patience and realize that this is a very
frustrating thing for our members (especially for those who do not
understand the extent of the damage that Wilma left). It is
frustrating to us also. We will be doing everything we can to mitigate
any future outages with additional locations and servers.
We will release more details as we have them.
Regards and thanks,
Stuart Burden- Founder and Creator of OneModelPlace.com
Also on behalf of Brett Cramer - CEO and Founder of OneModelPlace.com
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